MightySat® Support

How to Use It

FAQs

Troubleshooting

Manuals

Contact Us

How to Use It

Getting Started

Unboxing Battery,

Installation

Finger Placement

iPhone Integration

Using MightySat

Opening the MightySat

To open the MightySat, squeeze the back portion of the device as shown in the image below.

Finger Placement

Once the sensor pads are exposed, insert a finger (non- dominant hand, ring finger) so the sensor LED is above the fingernail.

Note: The display screen of the MightySat should be facing upwards as depicted in the image below.

Display Readings

Once the finger is correctly positioned, squeeze the back portion of the device as shown in the image below. Once the MightySat is correctly closed on the finger, the MightySat will display readings.

Note: Ensure the finger is correctly positioned for accurate measurements.

MightySat Capabilities

MightySat Product Video

FAQs

What is a pulse oximeter?

Pulse oximeters measure light absorption in the finger to noninvasively monitor oxygen saturation and pulse rate. Fingertip pulse oximeters are being increasingly used for general wellness and health applications including sports, fitness, and relaxation management. Developed by Masimo, the leading brand of hospital pulse oximeters¹, the MightySat fingertip pulse oximeter provides accurate blood oxygen saturation and pulse rate measurements when other pulse oximeters fail.

Why should I buy MightySat over other fingertip pulse oximeters?

Multiple companies have introduced low-priced, battery-powered “fingertip” pulse oximeters to the consumer market. In some circumstances, these products may provide inaccurate measurements or no measurements at all. This often occurs when there is low blood flow to the finger (such as when the fingers are cold) or during hand movement (even with minimal motion such as shaking). In addition, many of the products on the market are of low quality and do not interface with smartphones to store, manage, and share data.

What technology is behind the MightySat and iSpO2®?

Masimo Corporation originally developed Signal Extraction Technology® (SET®) for clinical use but it now is available for general wellness and health applications including sports, fitness, and relaxation management. Masimo SET® uses five parallel signal processing engines that measure through challenging conditions, including movement and low blood flow.

How can I use the information MightySat and iSpO2 provide?

MightySat and iSpO2 provide data that athletes can use to help with training, increasing or decreasing training intensity, and recovery.

Is there a pediatric probe attachment for this product?

Is intended for spot-checking on people who weigh more than 30 kg / 66 lb.

Does the Masimo Personal Health App sync with Apple Health?

Yes, it does. To function, syncing must be authorized in the settings for both apps.

How do I connect my MightySat device to my smartphone?

Parameter data can be displayed on a compatible smart device with Bluetooth® LE MightySat models. Bluetooth LE is an optional feature available on specific versions of MightySat for use with compatible smart devices. For a full list of compatible smart devices, see masimopersonalhealth.com/products/mightysat. The free Masimo Personal Health App is downloadable from the Apple App Store for iOS devices or Google Play™ store for select Android devices. Please note that a MightySat is required for the app to work.

Does MightySat work with iOS 9, 10, 11, 12, and 13?

Yes, the MightySat does work with iOS 9, 10, 11, 12, and 13.

Does it work with iPhone 6?

If your iPhone has Bluetooth capability and you purchase a MightySat with Bluetooth, then, yes, it will work with the iPhone 6.

Does MightySat work on Android Phones?

Yes, MightySat Models 9800 and 9900 are compatible with Android Jelly Bean, KitKat, Lollipop, and Marshmallow.

How can I get product support for my device?

Please contact Masimo Technical Services with any questions or assistance you may need regarding your MightySat. For customers in the USA, support is available at customercare@masimo.com or (800) 326-4890. For customers traveling outside the USA with their device, local contact information can be found at http://service.masimo.com.

References

1 iData Research. U.S. Market for Patient Monitoring Equipment. 2014.

Troubleshooting

Symptom Potential Causes Next Steps

A red battery symbol displays on display screen.

Low Battery

Replace low batteries as soon as possible.

Device does not display readings

Incorrect finger placement

Incorrect battery orientation

No battery

Low battery

Environmental influences

Wait for measurement (Optional PVi may take up to 5 minutes before initial measurement)

Reposition finger

Re-orient batteries

Replace with new batteries

Relocate device

Contact Masimo Technical Services

Device display does not turn on

No battery

Device damaged

Batteries may be magnetic

Replace with new batteries

Contact Masimo Technical Services

Numbers appear dim

Low battery

Brightness set low

Exposed to bright lights or sunlight

Incorrect finger placement

Measurement site may be poorly perfused

Check battery status indicator and replace batteries if necessary

Check brightness setting in menu

Relocate device so that it is not directly under bright lights

Reposition finger

Contact Masimo Technical Services

Device keeps turning off while on the finger

Incorrect finger placement

Environmental influences

Device damaged

Reposition finger

Relocate device

Replace with new batteries

Contact Masimo Technical Services

Measurement does not display on the smart device using Bluetooth LE

Bluetooth LE not connected

Compatible app not installed on smart device

Device damaged

Smart device damaged

Confirm Bluetooth LE is on for the MightySat and the smart device

Confirm the Masimo app is installed on the smart device

Close and re-launch the compatible app on the smart device

Check that MightySat is paired to the correct smart device

Contact Masimo Technical Services

Manuals

Please contact Masimo Technical Services with any questions or assistance you may need regarding your Masimo product. For customers in the U.S., support is available at TechSupport-US@masimo.com or by calling (800) 326-4890. For customers traveling outside the U.S. with their Masimo product, local contact information can be found at www.service.masimo.com.

Device Compatibility

Compatible with iOS 10, 11, 12, 13, and 14: iPod Touch (5th generation), iPhone 4S, iPhone 5, iPhone 5S, iPhone 5C, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone X, iPad Mini (1st generation), iPad Mini (2nd generation), iPad Mini (3rd generation), iPad Mini (4th generation), iPad 2*, iPad 3, iPad 4, iPad Air, and iPad Air 2.

Compatible with Android Jelly Bean**, KitKat, Lollipop, and Marshmallow: Samsung Galaxy Note 10 (2014 edition), Samsung Galaxy Note 4, Samsung Galaxy Note 3, Samsung Galaxy Note II, Nexus 9, Nexus 7, Nexus 6, Nexus 5, Samsung Galaxy S6, Samsung Galaxy S5, Samsung Galaxy S4, Samsung Galaxy S3, Huawei Ascend Mate 7, Droid Mini, Motorola RAZR M, Xiaomi Mi4, Micromax Canvas Juice 2, Micromax Unite 3

References

1Estimate: Masimo data on file

*No support for Bluetooth LE which is required for MightySat.

**No support with Jelly Bean 4.1 and 4.2 which is required for MightySat.

Contact Us

Please contact Masimo Customer Support with any questions. For customers traveling outside the U.S. with their Masimo product, local contact information can be found at www.service.masimo.com.

Call Us
(800) 326-4890 (Opt. 3) for MightySat, iSpO2
      Monday through Friday, 8 AM to 5 PM
(800) 916-1270 for all other products
      24/7

customercare@masimo.com
Nevada Residents: To exercise your privacy
opt-out rights under Nevada SB220, send an
e-mail to NevadaPrivacy@masimo.com.

Headquarters
52 Discovery, Irvine, CA 92618

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PLCO-004203/PLM-12603A-0920

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