iSpO2® Support

FAQs

Manuals

Contact Us

FAQs

What technology is behind the MightySat® and iSpO2?

Masimo Corporation originally developed Signal Extraction Technology® (SET®) for clinical use but now it is available for general wellness and health applications including sports, fitness, and relaxation management. Masimo SET® uses five parallel signal processing engines that measure through challenging conditions, including movement and low blood flow.

How can I use the information MightySat and iSpO2 provide?

MightySat and iSpO2 provide data that athletes can use to help with training, increasing or decreasing training intensity, and recovery.

How can I get product support for my device?

Please contact Masimo Technical Services with any questions or assistance you may need regarding your iSpO2. For customers in the USA, support is available at customercare@masimo.com or (800) 326-4890. For customers traveling outside the USA with their device, local contact information can be found at http://service.masimo.com.

Manuals

Please contact Masimo Technical Services with any questions or assistance you may need regarding your Masimo product. For customers in the U.S., support is available at TechSupport-US@masimo.com or by calling (800) 326-4890. For customers traveling outside the U.S. with their Masimo product, local contact information can be found at www.service.masimo.com.

Device Compatibility

Compatible with iOS 10, 11, 12, 13, and 14: iPod Touch (5th generation), iPhone 4S, iPhone 5, iPhone 5S, iPhone 5C, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone X, iPad Mini (1st generation), iPad Mini (2nd generation), iPad Mini (3rd generation), iPad Mini (4th generation), iPad 2*, iPad 3, iPad 4, iPad Air, and iPad Air 2.

Compatible with Android Jelly Bean**, KitKat, Lollipop, and Marshmallow: Samsung Galaxy Note 10 (2014 edition), Samsung Galaxy Note 4, Samsung Galaxy Note 3, Samsung Galaxy Note II, Nexus 9, Nexus 7, Nexus 6, Nexus 5, Samsung Galaxy S6, Samsung Galaxy S5, Samsung Galaxy S4, Samsung Galaxy S3, Huawei Ascend Mate 7, Droid Mini, Motorola RAZR M, Xiaomi Mi4, Micromax Canvas Juice 2, Micromax Unite 3

Contact Us

Please contact Masimo Customer Support with any questions. For customers traveling outside the U.S. with their Masimo product, local contact information can be found at www.service.masimo.com.

Call Us
(800) 326-4890 (Opt. 3) for MightySat, iSpO2
      Monday through Friday, 8 AM to 5 PM
(800) 916-1270 for all other products
      24/7

customercare@masimo.com
Nevada Residents: To exercise your privacy
opt-out rights under Nevada SB220, send an
e-mail to NevadaPrivacy@masimo.com.

Headquarters
52 Discovery, Irvine, CA 92618

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PLCO-004203/PLM-12555A-0920

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