iSpO2® Support

FAQs

Operator's Manuals

FAQs

What technology is behind the MightySat® and iSpO2®?

Masimo Corporation originally developed Signal Extraction™ pulse oximetry for clinical use but now it is available for general wellness and health applications including sports, fitness, and relaxation management. Masimo Signal Extraction Technology (SET®) uses five parallel signal processing engines that measure through challenging conditions, including movement and low blood flow.

How can I use the information MightySat® and iSpO2® provide me?

MightySat® and iSpO2® provide data that athletes can monitor for better training, increasing or decreasing intensity, and monitor recovery to improve athletic performance.

How do I connect my MightySat® and iSpO2® MightySat® device to my smartphone?

Parameter data can be displayed on a compatible smart device with Bluetooth® LE models. Bluetooth® LE is an optional feature available on specific versions of MightySat® for use with compatible smart devices. For a full list of compatible smart devices, see masimopersonalhealth.com/products/mightysat . The free Masimo Personal Health App is downloadable from the Apple App Store for iOS devices or Google Play™ store for select Android devices. Please note that a MightySat® is required for the App to work.

How can I get product support for my device?

Please contact Masimo Technical Services with any questions or assistance you may need regarding your Masimo Fingertip Pulse Oximeter. For customers in the USA, support is available at customercare@masimo.com or (800) 326-4890. For customers traveling outside the USA with their Masimo Fingertip Pulse Oximeter, local contact information can be found at http://service.masimo.com.

Operator's Manuals

Please contact Masimo Technical Services with any questions or assistance you may need regarding your Masimo Fingertip Pulse Oximeter. For customers in the USA, support is available at TechSupport-US@masimo.com or (800) 326-4890. For customers traveling outside the USA with their Masimo Fingertip Pulse Oximeter, local contact information can be found at http://service.masimo.com.

Device Compatibility

Compatible with iOS 10, 11, 12, 13, and 14: iPod Touch (5th generation), iPhone 4S, iPhone 5, iPhone 5S, iPhone 5C, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone X, iPad Mini (1st generation), iPad Mini (2nd generation), iPad Mini (3rd generation), iPad Mini (4th generation), iPad 2*, iPad 3, iPad 4, iPad Air, and iPad Air 2

Compatible with Android Jelly Bean**, KitKat, Lollipop, and Marshmallow: Samsung Galaxy Note 10 (2014 edition), Samsung Galaxy Note 4, Samsung Galaxy Note 3, Samsung Galaxy Note II, Nexus 9, Nexus 7, Nexus 6, Nexus 5, Samsung Galaxy S6, Samsung Galaxy S5, Samsung Galaxy S4, Samsung Galaxy S3, Huawei Ascend Mate 7, Droid Mini, Motorola RAZR M, Xiaomi Mi4, Micromax Canvas Juice 2, Micromax Unite 3

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